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Delivery, returns & FAQs

Delivery

Free delivery on orders over $149, Australia-wide. Standard delivery is 1–4 business days, tracked to your door, dispatched from our Australian warehouse. Worldwide shipping is available at checkout.

Returns

Change of mind welcome within 30 days. We'll replace or refund — no restocking fees, no fuss.

Repeat Delivery

Subscribe to your pet's essentials and save an extra 5%. Food shows up before you run out — pause or cancel anytime.

Price match

Seen it cheaper elsewhere? We'll match it — just contact us with the details.

FAQs

How do I track my order? Sign in to your account, or use the tracking link in your dispatch email.

Do you ship internationally? Yes — worldwide shipping options appear at checkout.